SHIPPING POLICY

Order Processing

Orders are processed within 1–3 business days (excluding weekends and holidays).

You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Shipping Rates

Shipping rates are calculated at checkout based on destination and order weight.

Professional bulk orders may require additional processing time.

Delivery Times

Estimated delivery times:

• Domestic: 3–7 business days

• International: 7–14 business days

Delivery times may vary depending on customs clearance and carrier delays.

International Orders

Customers are responsible for any applicable:

• Customs duties

• Import taxes

• Local fees

These charges are not included in product pricing.

Lost or Delayed Packages

Once an order has been shipped, Sol Esencia is not responsible for carrier delays. However, we will assist in tracking and resolving shipping issues where possible.

Incorrect Shipping Information

Please ensure your shipping details are correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.